Amenities

1. What is OFF MENU?
OFF MENU is a marketing and branding agency that works by request—meaning we don’t do cookie-cutter solutions. We specialize in marketing strategy, branding, design, and creative production, creating custom, made-to-order strategies that fit your brand perfectly. No pre-set formulas, just bold ideas tailored to your needs.


2. What does "Off Menu" mean?
“Off Menu” comes from the restaurant world—it’s what you call those exclusive, unlisted dishes made for those in the know. We take the same approach to marketing and branding: custom, exclusive, and never one-size-fits-all.


3. What services do you offer?
We offer a full spread of marketing and branding services, including:

• Marketing Strategy – Custom marketing blueprints to position your brand for success.

• ​Branding – Identity development, logos, and messaging to make your brand unforgettable.

• ​Design – Visually compelling graphics, layouts, and creative assets.

• Creative Production – Content creation, from campaign visuals to storytelling.​

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Not sure what you need? Tell us what you're craving, and we’ll create a custom approach.
 

4. How does the process work?
We keep things simple and streamlined:

1. The Order – You fill out an inquiry form, and we hop on a discovery call to chat about your needs.

2. Prepping the Kitchen – We onboard you with contracts, a client portal, and a deep-dive questionnaire.

3. The Secret Sauce – We dig into strategy, insights, and creative direction.

4. Cooking It Up – Time to bring your brand to life with design, marketing, and creative production.

5. Taste Test – You give feedback, we refine, and make sure everything is perfect.

6. Plating & Presentation – We hand over your final assets, and you're ready to serve up your new brand.
    

5. Who do you work with?
We work with brands of all sizes and industries that are looking for creative, strategic, and tailor-made marketing solutions. Whether you’re a startup, a growing business, or an established brand looking for a refresh, we’re here to serve.


6. What’s the investment?
Every project is custom-quoted based on scope, complexity, and deliverables. No pre-packaged pricing here—just tailored solutions that fit your needs. Reach out to us, and we’ll provide a proposal that makes sense for your brand.


7. How long does a project take?
Timelines vary depending on the project, but we’ll always give you a clear estimate before we start. Generally:

• Branding projects: 6-8 weeks

• Marketing strategy development: 4-6 weeks

• Design & creative production: Varies based on scope

Need something faster? Let us know, and we’ll see if we can rush the order.

8. Can I just order one service, or do I have to do the full package?
Just like a great meal, you can pick and choose what you need—whether it's just branding, strategy, or creative production. No pressure to order the full-course experience (unless you want to).


9. Do you offer ongoing support?
Yes! If you need continued support beyond your project, we offer retainer services so you can have ongoing access to strategy, branding, and creative work when you need it.


10. How do I get started?
Easy—just fill out our inquiry form, and we’ll take it from there. Let’s craft something incredible, made just for you.
Still have questions? Drop us a message—we’re happy to help.